Eternal, the parent company of Zomato and Blinkit, has unveiled Dark, a chatbot designed to keep all user conversations fully encrypted and private, ensuring that not even Eternal can access the chat data.
- Dark chatbot encrypts conversations even from Eternal’s own team
- Designed for power users requiring high privacy and truthful AI answers
- Global launch expected within 2026 without pricing details disclosed
What happened
Eternal, an Indian tech company behind Zomato and Blinkit, announced its new AI assistant named Dark. Unlike conventional chatbots, Dark ensures that user conversations remain fully private using end-to-end encryption, a feature that prevents even Eternal’s staff from accessing chat content. This groundbreaking approach allows user data to be stored on Eternal’s own infrastructure with an encrypted memory layer controlled solely by users.
Founder Deepinder Goyal explained in a shareholder letter that the motivation behind Dark was to alleviate fears that AI chats might one day be accessed by unauthorized parties or the company itself. The chatbot is currently fine-tuned on open-weight models and has been used internally by Eternal for several months, allowing the team to test its security and functional features ahead of a planned global rollout.
Why it matters
Privacy concerns around AI chatbots have escalated as users increasingly share sensitive information online. Eternal’s Dark directly addresses these worries by creating a secure environment where personal and professional thoughts or ideas stay protected. This is particularly appealing to power users such as founders, researchers, scientists, enterprises, and governments that rely on confidential communication for competitive advantage.
Additionally, Dark’s training aims to provide honest answers rather than pleasing users, marking an important shift from typical AI designed to prioritize agreeable responses. This commitment to truthful dialogue combined with robust privacy sets Dark apart in a crowded AI assistant market, potentially raising standards for user data protection and transparency in AI interactions.
What to watch next
Eternal plans to launch Dark globally within 2026 but has not yet disclosed specific pricing or availability details. Market watchers should observe how Eternal markets Dark to its target segments and whether it expands features to balance user privacy with AI utility. The company’s financial performance, highlighted by a 92.3% rise in net profit and a 77.6% revenue growth in Q2 FY27, may support further investments into Dark’s development and rollout.
It will also be important to monitor broader industry responses and regulatory scrutiny around encrypted AI assistants and user data management. As privacy demands increase, competitors may adopt similar encryption measures, influencing how AI tools evolve globally. Ultimately, user adoption and trust will be crucial indicators of Dark’s success in the competitive AI landscape.