Top players in the fintech space, including Jack Henry, FIS, and nCino, highlight accelerating demand for integrated digital banking, cloud migration, and AI-powered workflows that enhance credit operations, fraud detection, and payments.
- AI adoption grows in credit, fraud, and financial crime workflows
- Cloud migration to private platforms accelerates among large banks
- Faster payment networks see 25-45% annual transaction volume growth
Market signal
Recent earnings disclosures from Jack Henry, FIS, and nCino collectively show increased investment by banks in next-generation infrastructure and applications. Jack Henry’s fiscal 2026 data reveals that 59% of its competitive core banking wins included integrated digital banking and card solutions, a notable jump from 39% the prior year. Large institutions with assets exceeding $1 billion are significantly represented among these clients.
Payments modernization is a clear focus, with Jack Henry’s clients exhibiting strong growth in faster payment channels including a 25% rise in Zelle usage, 24% in RTP network transactions, and 29% for FedNow, resulting in a combined transaction volume increase of 45% year over year. FIS reports a similar trajectory with over 30 clients onboarding components of its modern Total Issuing Solutions platform.
Operator impact
For banking operators, AI-enabled automation is increasingly embedded in everyday workflows to improve efficiency and reduce operational risk. FIS reports over 200 customers actively using its AI products, which internally have boosted engineering productivity by up to 2x while lowering defect rates and manual ticket handling substantially.
Jack Henry has deployed 22 AI-powered products with plans to launch 20 more capabilities within six months. Use cases include generating draft suspicious activity reports to cut review time by up to 85%, multilingual translation in customer interfaces, and AI-driven relationship management insights. Meanwhile, nCino’s AI applications in lending operations promise significant labor savings, with one U.S. bank estimating over 160,000 employee hours saved annually.
What to watch next
Cloud adoption, particularly private cloud conversions, is a critical factor in modern bank IT strategies. Jack Henry’s achievement of 79% of its core clients running on private cloud highlights this transition. Monitoring how other operators evolve their cloud strategies will be key to understanding broader fintech modernization challenges.
AI expansion into additional banking workflows beyond credit and fraud is anticipated, including deeper integration into compliance, customer engagement, and real-time analytics. Market observers should track releases of new AI-enabled features and client adoption rates to assess operational impact and innovation pace.