Elon Musk’s Grok AI chatbot faced a major outage in India on Friday morning, with over 800 user complaints surfacing around 6:30 am IST. The majority of affected users reported issues with the mobile app, while others experienced website malfunctions and login failures.
- Outage peaked with 800 complaints predominantly from mobile app users
- Website problems and login failures also reported
- Issue continues a recent trend of technical difficulties for Grok
What happened
On the morning of May 15, 2026, users across India reported significant disruptions with Elon Musk’s AI chatbot Grok. The issues included the inability to access the app, failure to receive replies, and login problems. Data from Downdetector revealed that 71% of complaints were from mobile app users, while 28% involved website errors and 1% related to login failures.
The volume of complaints peaked around 6:30 am IST with approximately 800 reports. Many users took to social media to share their experiences and confirm the outage, although xAI, the company behind Grok, has yet to issue an official response or update regarding the disruption.
Why it matters
This outage highlights underlying technical challenges Grok has been contending with since its launch. In addition to today’s service disruption, users have experienced slow bot responses, frequent login difficulties, and ‘high demand’ alerts, diminishing user experience and trust in the platform’s reliability.
As Grok competes in the expanding AI chatbot space, consistent availability and performance are critical. Repeated disruptions could hamper adoption and user retention, particularly in a large and fast-growing market like India where mobile app usage dominates.
What to watch next
Market watchers and users will be closely monitoring xAI’s response to this outage and the measures taken to stabilize Grok’s service. Official communication from xAI will be an important indicator of how the company plans to address public trust and technical robustness going forward.
Additionally, further performance updates, server capacity adjustments, or app improvements will be key to determining Grok’s ability to maintain user engagement, especially during peak demand times. India’s large AI user base offers significant growth potential if these issues can be resolved swiftly.